I have taken one of the three perception test and completed it. From what I have learned in the test: perception is how we perceive, understand, and identify the environment that surrounds us. The test measures an individual understanding or reaction to different aspect of something. In my opinion, perception is very significant in understanding the human behavioral because everyone perceives the world and approaches life issues and problem differently. Anything that we observe, or feel is not necessarily the same as the reality is.
For example, when we like something and decide to buy, it is not because the item is the best, but because we claim it to be the best. In relation to manager’s decision-making process, perception affects the way of our thinking on how to deal with situations that require a decision to be made. Managers may make decision based on personal experiences because there are some already have the experience and knowledge on how to respond to that particular situation. Additionally, perception affects the manager decision making process because in order to make good and accurate decisions managers need to think twice if this decision would work or not.
One thing that cause decision making complicated is the manager’s perception to what would be the outcome after a decision has been made. For instance, when a person who are already in the stage of deciding where he or she are going to conclude the best solutions for a certain problem. In fact, that person having hard time in deciding what is best solution because he or she is having this perception that makes it difficult to think if this decision is the would be the right solution.
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There is one examples of perception that I have experience in my previous job workplace. I have been working in my previous company for quite long time and always do overtime work. Many efforts and time have spent in that company. Long story short, everyone in my section got promotions and increase in salary, meanwhile I don’t receive any raise and don’t realize what is going on until my coworker told me that he and everyone in my section got raise. So, I have discussed with my employer and kindly asks if there is any misunderstanding.
However, the outcome appears to be that the employer has some negative impression perception towards me. The employer stated that I don’t put enough effort for a company. After hearing all his statements, I felt deeply disappointed and decided to quit the job. However, in positive way, if this situation did not happen, probably I will not be working at my current construction company right now and meet many friends and my admired manager. This kind of characteristics of my previous employer are subjectively judged base on an employer’s perception.
The effect of perception on the communication process is all about how the same message can be interpreted variously by different people. This is exactly where problems in communication can develop. Whenever you communicate with someone else, you convey a message that the other person is meant to decode and perceive. The simpler the message, the easier it is to perceive. For example, asking someone if he or she is hungry is a straightforward communication that ask a direct question. But if you phrase it in a language that the recipient does not know well, or you put an inflection in your voice it adds layers to the communication that the recipient might get or understand.
If a message were misinterpreted, it would eventually lead to misunderstanding. To solve these misunderstandings as manager, I would have a meeting with every employee. In person meeting is the best form of communication as managers could see facial expressions, hear tone and really talk through information to gain full understanding. (Walker, 2019). Another solution is to recognize when miscommunication occurs. This seems easy; however miscommunication very often goes undiagnosed. By taking a few moments to diagnose what is really happening could circumvent much of frustration.
References
- ScienceDirect – Perception
- National Institutes of Health – Perception and Decision Making
- Verywell Mind – What is Perception?
- Frontiers in Human Neuroscience – How Perception Influences Decision Making
- Google Scholar Search: Perception and Decision Making
- Cambridge Core – Perception and Action: A Theoretical Framework for Research on Intentional Conduct
