Research has found that interpersonal communication is a critical skill that people need to learn. Interpersonal communication can be considered an “unexplored region” because so much of it is yet to be understood or better yet mastered. A lot of the cited research has told us that interpersonal skills and communication are two different sets of behaviors. There was a study done that said people with strong interpersonal skills were most likely to be considered for job promotion. The study also shows that employers would much rather hire people with good interpersonal skills rather than those who have good writing capabilities.
The author of this peer reviewed article did a study for five months about what types of emails he was getting for business communication trainings. The study found that the trainings were mainly focusing on speaking skills and not writing skills. The courses that were offered ranged from giving and receiving criticisms to handling terminations. From the study it was found that trainings dealing with interpersonal communication was a moneymaker. The author then goes on to say that interpersonal skills are a necessity if you want to be a successful employee.
In regard to interpersonal communication we are told that if we follow a certain procedure then the problem we are facing will go away. Most of the information about interpersonal communication remains unknown. There are two articles added into this peer review that attempt to explore the interpersonal communication area. Interpersonal skills when you can successfully communicate.
It can be handling a hard situation and coming up with a solution to solve the problem. When people talk about soft skills interpersonal communication is meant by that as well. It is like a sub- folder of soft skills. The conclusion that both of those articles have found was that companies have not found methods on how to evaluate why interpersonal communication trainings would be worthwhile. Organizations do not find it beneficial to have these trainings because employees are always going to other companies or moving to different departments within the company making the trainings not worth it.
Another conclusion that was found was that not a lot of colleges and universities are focusing on interpersonal communication. Rather they are focusing on writing and oral presentations. If interpersonal communication was added into the business communication classes then might the workplaces start to add training regarding interpersonal communication.
