Table of Contents
Introduction
Firstly, in this report I will be talking about the different techniques and practices about motivational interview and the importance of how it can build relationship with others and how it can be applied. E.g. this could be the relationship between a coach and his athletes. Secondly, I will be talking about the difference codes of conduct. Thirdly, I will state on how it can be applied through different context such as Self Efficacy, Self Determination etc.
Motivational Interview is an advice style to catch clients, make clear their strengths and hope, recall their own motivation for change and promote independence in decision making. (Motivational Interviewing | Psychology Today, 2020). This when an athlete develops their motivation to change in a positive way to achieve their goals. According to Carl Roger Motivational interviewing evolved from an approach to counseling and therapy, as a method to help people commit to the difficult process of change. The process is double. The first goal is to increase the person’s motivation and the second is for the person to make the commitment to change. (Motivational Interviewing | Psychology Today, 2020)
Importance/Benefits of Using MI and its Skills
Motivational interviewing has showed to be effective and has helped numerous people on their ride towards recovery. Living with a mental health disorder can be challenging, but it is possible to live a normal lifestyle by learning how to manage your symptoms on a daily basis. Effective treatment for mental illness includes different therapies, and motivational interviewing is one of them.
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The benefits of Motivational Interview include:
- Triggers change in high-risk lifestyle behaviors
- Increases the willingness (desire) to get help and fight through addiction.
- Increases participation rates during any treatment program.
- Lowers the chance of future relapses occurring
- Allows individuals to find encouragement during treatment and to establish self-actualization goals.
Help patients learn to depend on themselves and understand that changes must come from within (inside). (Motivational Interviewing Benefits | Banyan Treatment Center Philadelphia, 2020)
Elicitation of change talk
To successfully navigate the problem of Motivational Interview, you need to recognize change talk when it happens. They are different types of change talk such as Desire, Ability, Reasons, Needs, Commitment language, Action (current movement) and Taking steps toward change. They are four categories of change talk:
- Recognizing disadvantages of the status quote: “This is more serious than I thought.”
- Recognizing advantages of change: “I’d probably feel a lot better.”
- Expressing optimism about change: “I think I could do that if I decided to.”
- Expressing intention to change: “I’ve got to do something.”
Also, methods of evoking change talk, giving advice and suggesting methods will help with change talk. (Motivational Interviewing: Eliciting Change Talk and Giving Advice | The Homeless Hub, 2020)
Open ended questioning: Open ended questions are questions that can’t be answered with a simple yes or no and instead need the respondent to elaborate on their points. Open ended questions help you see things from a customer’s view as you get feedback in their own words instead of good answers.
Here are some examples of open-ended questions:
- How exactly did the fight between the two of you start?
- What is your favorite memory from childhood?
- What was your high school experience like?
- How did you and your best friend meet?
- How could I present myself better?
- What is the matter with the people in that class?
- Why can’t I come along with you? (Examples of Open-Ended and Closed-Ended Questions, 2020)
Affirmations
Affirmation is the act of confirming something to be true or is a written or spoken statement that confirms something is true. An example of affirmation could be is reminding a child that she is smart.
The benefits of affirmations are:
- They motivate.
- They keep the mind focused on the goal.
- They influence the subconscious mind and activate its powers.
- They change the way you think and behave, and this can bring you into contact with new people, who can help you with your goals.
- Positive statements make you feel positive, energetic and active, and therefore, put you in a better position to transform your inner and external worlds. (Sasson, 2020)
Reflective listening
Reflective listening means focusing completely on the true message being spoken. It means hearing and understanding the words and body language of the person who is talking to you. It involves establishing rapport (social harmony), empathy, and understanding by reflecting the thoughts and feelings that you’ve heard and seen. You’re not there to offer a perspective, opinion, or solution. You’re just there to listen. (Study, 2020)
Examples of Reflective listening:
- Show that feelings matter
- Teach the child that all feelings are acceptable, even though certain behavior is not
- Show that it is possible to talk about uncomfortable or complicated feelings
- Show that we care about the child’s feelings (Empathy Movement – Reflective-Listening, 2020)
Summarising Statements
Summarising Statements means shortly outlining the main points of a reading in your own words without adding your own ideas or changing the author’s meaning. It is also useful if you need to refer to the main idea or argument presented in a book, article etc.
Use these processes to help you write summary statements:
- Underline important information and write key words in margin (edge).
- Record ideas using a two-column note-taking system. Record questions you have about the text concepts in the left column and answers you find in the reading in the right column.
- Identify how concepts relate to what you already know.
- Add examples and detail. (Summarizing | Developmental English: Introduction to College Composition, 2020)
Rapport building/clients-practitioner relationship
Rapport is a connection or relationship with someone else. It can be considered as a state of friendly understanding with another individual or group. Building rapport is the process of developing that connection with someone else.
According to researchers Linda Tickle-Degnen and Robert Rosenthal, when you have a rapport with someone, you share:
- Mutual attentiveness: you’re both focused on, and interested in, what the other person is saying or doing.
- Positivity: you’re both friendly and happy, and you show care and concern for one another.
- Coordination: you feel ‘in sync’ with one another, so that you share a common understanding. Your energy levels, tone and body language are also similar.
- This connection can appear instantly when you ‘click’ with someone or develop slowly, over time. It can grow naturally, without intent, or you can deliberately set out to build it. (Building Rapport: Establishing Strong Two-Way Connections, 2020)
These are the tips to build rapport:
Find common ground: When you talk to people try to find out what you have in common with them. Like attracts like, and conversations are always more positive when the person you are talking to views you as being similar to them.
Maintain eye contact: When you’re speaking to someone your eye contact will let them know you are interested and listening. If you’re looking around the room or at others, they won’t feel like you are paying attention to them.
Present open body language: Another way to let the person you’re speaking to know you’re interested is to have open body language. Face your body toward them and at times even lean in when they are talking, this will show them you’re engaged.
Be aware of your facial expressions: Be conscious of your facial expressions when people are talking to you. If you’re yawning, they may think you’re bored or disengaged (even if you are just tired),
Mirror the person you are speaking to: Mirroring or matching the body language, speech and tone of the person you are talking to can be a great way to build rapport quickly.
Be confident and friendly: People are naturally attracted to warm, bubbly people so make sure you are happy and friendly.
Make them feel good about themselves: If an opportunity arises, pay the person you are talking to a genuine compliment, emphasis on genuine. (Seven tips for building rapport and establishing relationships | Women’s Agenda, 2020)
Ethics and Professionalism
A code of ethics and professional conduct outlines the ethical principles that control decisions and behavior at a company or organization. They give general form of how employees should behave, as well as specific guidance for controlling issues like harassment, safety, and conflicts of interest.
These are the examples of code of conduct:
- Be inclusive.
- We welcome and support people of all backgrounds and identities.
- Be considerate.
- We all depend on each other to produce the best work we can as a company.
- Be respectful.
- We won’t all agree all the time, but disagreement is no excuse for disrespectful behavior.
- Choose your words carefully.
- Always conduct yourself professionally. Be kind to others. Do not insult or put down others. Harassment and exclusionary behavior aren’t acceptable.
- Don’t harass
In general, if someone asks you to stop something, then stop.
Make differences into strengths.
We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. (Code of Ethics [with Examples], 2020)
References
- Examples.yourdictionary.com. 2020. Examples Of Open-Ended And Closed-Ended Questions. Retrieved from https://examples.yourdictionary.com/examples-of-open-ended-and-closed-ended-questions.html
- Banyan Philadelphia. 2020. Motivational Interviewing Benefits | Banyan Treatment Center Philadelphia. Retrieved from https://www.banyanphiladelphia.com/2018/03/26/benefits-of-motivational-interviewing/
- Cultureofempathy.com. 2020. Empathy Movement – Reflective-Listening. Retrieved from http://cultureofempathy.com/Projects/Empathy-Movement/References/Reflective-Listening.htm
- Betterteam. 2020. Code Of Ethics [With Examples]. Retrieved from https://www.betterteam.com/code-of-ethics-and-professional-conduct
- Psychology Today. 2020. Motivational Interviewing | Psychology Today. Retrieved from https://www.psychologytoday.com/us/therapy-types/motivational-interviewing
- Homelesshub.ca. 2020. Motivational Interviewing: Eliciting Change Talk And Giving Advice | The Homeless Hub. Retrieved from https://www.homelesshub.ca/resource/motivational-interviewing-eliciting-change-talk-and-giving-advice
- Sasson, R., 2020. What Are Affirmations – What Is The Definition Of The Word. Retrieved from Successconsciousness.com. https://www.successconsciousness.com/blog/affirmations/affirmations-how-to-define-them/
- Study.com. 2020. Retrieved from https://study.com/academy/lesson/what-is-reflective-listening-definition-examples.html
- Women’s Agenda. 2020. Seven Tips For Building Rapport And Establishing Relationships | Women’s Agenda. Retrieved from https://womensagenda.com.au/leadership/advice/seven-tips-for-building-rapport-and-establishing-relationships/
- Courses.lumenlearning.com. 2020. Summarizing | Developmental English: Introduction To College Composition. Retrieved from https://courses.lumenlearning.com/vccs-enf102-17fa/chapter/text-summarizing/
- Mindtools.com. 2020. Building Rapport: Establishing Strong Two-Way Connections. Retrieved from https://www.mindtools.com/pages/article/building-rapport.htm
