Effective communication among staff, students, patients, and agencies is important to deliver safe patient care and quality work. A communication failure may result in patient harm. A team should create an atmosphere where members express their concerns for effectiveness in achieving team outcomes (Gluyas, 2015). Also, role clarity and constructive culture are responsible for an effective team. A constructive team culture supports effectiveness while destructive culture does the opposite. In an organization that has a high incidence of risks for example health care, effective teamwork have been proved to accomplish team goals efficiently and successfully with less chance of an error (Gluyas, 2015).
Factors such as poor communication, unclear team goals, absence of involvement from management, and pride or ego are responsible for a team not working together. Members of staff who do not communicate or are not aware of proper channels of communication within a team, may shortfalls that hinder ream development (Driskell et al. 2006).
The management of a team should be aware of team communication and capable of identifying situations when poor communication hampers the success of the group (Leonard, Graham & Bonacum, 2004). The goals of a team should be presented clearly and the individual role of team members towards achieving team goals to ensure efficiency (Driskell et al. 2006). Also, an atmosphere to create effective teamwork is threatened when managers of a team cannot find time to involve themselves with the affairs of the team. Every team of staff needs a leader who delegates duties to members and acts as a resource person. Absence of team leader hampers the development of a team. Staff team whose members do not work to benefit the team will have difficulties to have an effective unit. A team member should not take the role of other members to ensure proper team development.
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My current team in nursing practice is a therapeutic team. The team is working effectively because we constantly revisit the main objective of building the team and thus takes us back to the main reason for the team and makes the team cohesive. Also, we encourage team members to communicate continuously with the team leader and other members through different mediums, especially social media. Moreover, we strive to establish trust among members and each member checks on another team member.
Reference
- Driskell, J. E., Goodwin, G. F., Salas, E., & O’Shea, P. G. (2006). What makes a good team player? Personality and team effectiveness. Group Dynamics: Theory, Research, and Practice, 10(4), 249. http://homepages.se.edu/cvonbergen/files/2013/01/What-Makes-a-Good-Team-Player_Personality-and-Team-Effectiveness.pdf
- Gluyas, H. (2015). Effective communication and teamwork promotes patient safety. Nursing Standard (2014+), 29(49), 50. https://journals.rcni.com/nursing-standard/effective-communication-and-teamwork-promotes-patient-safety-ns.29.49.50.e10042
- Leonard, M., Graham, S., & Bonacum, D. (2004). The human factor: the critical importance of effective teamwork and communication in providing safe care. BMJ Quality & Safety, 13(suppl 1), i85-i90. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765783/pdf/v013p00i85.pdf
References
- The Importance of Effective Communication in Healthcare Settings
- Effective Communication Strategies for Nurse Leaders to Enhance Workplace Satisfaction and Teamwork Quality
- Communication Breakdown: A Leading Cause of Medical Errors
- Effective Communication: Nurses’ Perspectives on Improving Interprofessional Communication
- The Role of Effective Communication in Team Dynamics and Patient Safety
- Communication and Leadership during Stepwise Implementation of Patient Safety Culture
- The Relationship Between Effective Components of Workplace Incivility on Job Satisfaction, Burnout, Physical Health, and Job Turnover Intention Among Nurses in Taiwan
